Safety begins at home...
We provide a comprehensive range of home response and access services
Looking after your property
Alarm Response (included in monthly fee)
As the nominated key holders for your domestic alarm system, we will respond to
an alarm at any time of night or day. We will inspect your premises and liaise with
the emergency services if necessary. Our Response Officers won’t leave until the
alarm has been reset and your home is secure. A ‘Fair Use’ policy applies.
Home Check
Don’t worry about leaving your home unattended when you’re away or at work. You
can arrange for us to visit it and carry out a quick security check. We can even
water your plants, turn lights on and off and clear post from your doormat!
Neighbourhood Patrols
We can provide scheduled or random mobile patrols – either for individual homes
or for a group of residential properties whose owners want a joint solution to security
issues in their neighbourhood. We will keep a vigilant eye on homes and also act
as a cost-effective and visible deterrent to potential burglars or opportunist housebreakers.
Please call us for a no-obligation quote on Freefone 0800
783 1025.
Looking after access
Lost Keys (included in monthly fee)
Anyone can lose their keys or lock themselves out of their home, car or office.
But if you leave a spare set of keys with our secure centre, you know that help
is available 24 hours a day, 365 days a year.
Deliveries
You don’t ever need to wait at home for a delivery again! We can accept parcels
on your behalf and deliver them to you when you arrive home. Alternatively, we can
meet the delivery driver at your home and accept the item(s) for you.
- Small Items (no larger in size and weight than a case of wine (max 25kg))
When ordering, quote our address as the point of delivery and give your name and
property number.
- Large Items
When ordering, inform the supplier/delivery company that we will provide access.
Give them our contact details and ask them to call us 45 minutes before arrival
so that we can meet them at your home. You must still call us to book your delivery
job for the expected delivery date. We will call you to confirm that your delivery
has arrived safely.
Specific access requests
We can also help you if you have a specific need to grant access to someone – such
as a family member, a friend or even tradesmen (such as plumbers and builders etc.)
Registration and Charges
It’s easy to register for our Home Response service – just click the PayPal
link below to make the one-off payment of £24. You can pay by credit/debit card,
bank transfer or PayPal account.
It’s also very affordable. Our payment plans start from just £15 per month. You
can even enjoy a 10% discount if you opt to pay the annual fee in advance.
If you’re an existing member and would like to recommend our services to a friend,
a family member or work colleague, please
contact us and we will reward you with a £15 voucher if they subscribe.
Registration for our Home Response service couldn't be easier. With payment
plans starting from just £15 per month, we are confident that our services are affordable
to all. You will benefit from a 10% discount if you opt to pay the annual fee in
advance.
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MEMBERSHIP FEE
|
Price
Incl. VAT
|
Notes
|
|
Registration
|
£24.00
|
One-off fee
|
|
Silver Subscription (without alarm)
|
£15.00
|
Incl. Lost Keys
|
|
Gold Subscription (with an alarm)
|
£22.00
|
Incl. Lost Keys &
Alarm Response
|
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SERVICE CHARGES
|
First 30
minutes
|
Extra 30
minutes
|
Lost Keys
Same day & out of hours
|
no charge
|
£28.00 per 1/2hr |
Alarm Response
Same day & out of hours
|
no charge
|
£28.00 per 1/2hr |
Home Check
Pre-booked
Same day & out of hours
|
£14.00
£28.00
|
£14.00
£28.00
|
Deliveries
Pre-booked
Same day & out of hours
|
£14.00
£28.00
|
£14.00
£28.00
|
Access
Pre-booked
Same day & out of hours
|
£14.00
£28.00
|
£14.00
£28.00
|
Subsciptions: payable monthly by Standing Order
Service Charges: billed monthly and payable by cheque, PayPal or credit card
Lost Keys: available within 30 miles of our office
Pre-booked: booking required by 5:00pm the previous working day
Out of hours: 5:00pm to 8:00am, Mondays to Fridays, weekends and public holidays
Bank/Public holidays: charged at double rate
Cancellations: if a job is cancelled after 5:00pm on the business day before
it takes place, there will be a cancellation fee of £14
All Prices: include VAT (unless otherwise stated) and may be subject to change
(June 08)
Complaints: any complaints must be received within 7 days of a task being
completed
|
Registration is straightforward
Simply click the PayPal button below to make your one-off payment of £24.00