Owning an alarm system that generates a Level 1 Police Response is obviously worthwhile but is it enough? Unfortunately for the majority of organisations, the answer is most certainly “No!”
Most of us know and accept that the UK’s 43 Police forces struggle to stay within budget and lack vital resources. Responding to commercial and domestic alarm systems therefore is simply not their highest priority, especially during busy periods.
Upon arrival at an alarm activation, they have: -
- no keys to access the premises
- no code for the alarm system
- no password for the Alarm Receiving Centre (ARC)
- limited knowledge of the building layout
- limited knowledge of working hours, outside contractors, deliveries, cleaners
- limited out of hours contact details
- AND – they require that a company Key Holder attends ASAP, would that be you or one of your trusted members of staff?
Is Police Response really worth having?
Yes and no but you must recognise that they can only investigate what they can access so are unable to determine whether someone is hiding inside a building or not. What if maintenance systems have failed or a pipe has burst and the building is slowly being flooded? These and numerous other problems cannot be detected by the Police or indeed anyone else unless internal access is enabled.
So what can KeyPlus do that the Police can’t?
- We guarantee to attend each and every alarm activation notified to us
- Equipped with your keys, we will conduct an external and internal patrol of your premises
- Using our code, we will investigate your alarm system and identify where the activation occured
- We will organise emergency glaziers, system engineers, locksmiths, plumbers if required
- Using our password, we will liaise with your ARC and obtain a reset for your alarm system
- Finally, we will act on your behalf and in your best interests to ensure that your premises are secured correctly before we leave.
Corporate Manslaughter Act (CMA)
The CMA is another reason why organisations should outsource this vital link in their security chain. Using untrained and often reluctant members of staff is fraught with unnecessary risk. Contact our friendly team on 0800 783 1025 today or complete the feedback form below.
